Who We Are Who We Are
Improve Your IT is a Baltimore IT Support and Services company. We provide many services to small and mid-sized organizations in the Mid-Atlantic region including: Computer Support, Data Security, IT Outsourcing, Consulting, Virtual Desktop and  Voice Solutions. We pride ourselves in our level of customer service while focusing on excellent IT Support Services.
Our Philosophy Our Philosophy
Our philosophy is simple,  provide excellent customer service and great IT Support & Services for a cost much lower than most of our competitors. We focus on exceeding our clients expectations, not our profit margin.  Our support staff consists of mostly senior level staff, which allows for faster issue resolution and minimal end user interruption.
Why Improve Your I.T. Why Improve Your I.T.
If you are a company looking to enhance your IT infrastructure, lower your IT spending, increase functionality and receive reliable support, contact us today for a  no cost Technology Evaluation. Allow us to be your single point of contact for all of your IT Support & technology needs.

 check-green-2Looking for  a partner that has your best interest in mind?

Contact us for a no cost assessment of your technology infrastructure, services and spending.

Schedule a Consultation

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Data Integrity & Protection

There are many aspects of Data Integrity & Protection to consider including threat protection, data security, secure connectivity and network security. All areas are equally vital to to the overall health of your data and systems.

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IT Support Services

All organizations require remote and onsite support services to some extent. We resolve 96% of our support requests remotely. In the event that hands onsite are necessary, we offer same day service for faster resolution.

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Virtual Desktop

Our Virtual Desktop is a fully hosted and managed solution, where each one of your employees utilizes their own “virtual computer” providing access to all shared data and Microsoft Office Applications & 3rd Party Applications..

What our clients are saying?

Scott & Dave of Improve Your IT always resolve my IT issues or questions quickly. They never get frustrated with my lack of technical knowledge and are very patient as they work through issues with us. They are the best IT team I have ever worked with.

Elizabeth B., NAMI Maryland

2016-11-03T23:29:40+00:00

Elizabeth B., NAMI Maryland

Scott & Dave of Improve Your IT always resolve my IT issues or questions quickly. They never get frustrated with my lack of technical knowledge and are very patient as they work through issues with us. They are the best IT team I have ever worked with.
Our business relies on technology at every level from analysis software, modelling of components to the transfer of information to our global client base. It is essential that our IT infrastructure is always up and running at peak efficiency. Scott and his team at ImproveYourIT have been our primary technology partners since 2011. ImproveYourIT provide us a range of capabilities that include monitoring of network systems and servers, management of backup processes and help desk services that allow our employees to focus on their primary tasks and not be continually overwhelmed by minor computer issues. In the event of a system failure or workstation issues their help desk services have been incredibly reactive in resolving the issues all with a minimum of downtime. I would highly recommend ImproveYourIT to any small business where IT infrastructure and management is mission critical.

Britton Ward, Farr Yacht Design, Ltd

2016-07-05T16:53:39+00:00

Britton Ward, Farr Yacht Design, Ltd

Our business relies on technology at every level from analysis software, modelling of components to the transfer of information to our global client base. It is essential that our IT infrastructure is always up and running at peak efficiency. Scott and his team at ImproveYourIT have been our primary technology partners since 2011. ImproveYourIT provide us a range of capabilities that include monitoring of network systems and servers, management of backup processes and help desk services that allow our employees to focus on their primary tasks and not be continually overwhelmed by minor computer issues. In the event of a system failure or workstation issues their help desk services have been incredibly reactive in resolving the issues all with a minimum of downtime. I would highly recommend ImproveYourIT to any small business where IT infrastructure and management is mission critical.
ImproveYourIT (previously Managed CIO) has been our Go To IT company for several years. No matter what the request, any of our world wide locations, or time of day, they have always been there to help. Scott and his team has done a great job off loading this work from me and the company.

Mark Cosgrove, Minibar Systems

2016-07-05T16:53:03+00:00

Mark Cosgrove, Minibar Systems

ImproveYourIT (previously Managed CIO) has been our Go To IT company for several years. No matter what the request, any of our world wide locations, or time of day, they have always been there to help. Scott and his team has done a great job off loading this work from me and the company.
We have been working with ImproveYourIT for a couple years now. Since the beginning the service has been excellent. Our server was having tons of issues that other companies could not fix before we brought them on. They fixed it quickly and efficiently. Whenever we have general computer problems, they are quick with a response and a fix even after hours. Recently we had a hard drive fail on a Sunday morning. They were out that morning to look at it. Ended up taking it back to their office to do the fix and had us back up on Monday morning. This is a service we count on every day to keep us running smoothly and efficiently.

Michael Monkelien, American Business Development Group

2016-07-05T16:54:15+00:00

Michael Monkelien, American Business Development Group

We have been working with ImproveYourIT for a couple years now. Since the beginning the service has been excellent. Our server was having tons of issues that other companies could not fix before we brought them on. They fixed it quickly and efficiently. Whenever we have general computer problems, they are quick with a response and a fix even after hours. Recently we had a hard drive fail on a Sunday morning. They were out that morning to look at it. Ended up taking it back to their office to do the fix and had us back up on Monday morning. This is a service we count on every day to keep us running smoothly and efficiently.
Scott Stephan and his team have been providing support to 20/20 Gene Systems, Inc. since 2012. Being a small business means that all of your service providers need to think the same way – how to get the best return on minimal investment. Scott has been like a partner to us. Trusted Advisor who always has alternatives and multiple options for us to choose from. They are always “on call” and have never allowed for us to get stranded with our systems not functioning properly. 20/20 Gene Systems, Inc. is very proud of this partnership.

Vladimir Knezevic, 2020 Gene Systems

2016-11-03T23:27:56+00:00

Vladimir Knezevic, 2020 Gene Systems

Scott Stephan and his team have been providing support to 20/20 Gene Systems, Inc. since 2012. Being a small business means that all of your service providers need to think the same way – how to get the best return on minimal investment. Scott has been like a partner to us. Trusted Advisor who always has alternatives and multiple options for us to choose from. They are always “on call” and have never allowed for us to get stranded with our systems not functioning properly. 20/20 Gene Systems, Inc. is very proud of this partnership.
Cabinet Max has been using Scott Stephan and his team at ImproveYourIT for all of our IT support for the last two years. Whether we have immediate problems or just general questions, they have always been quick to respond and extremely knowledgeable in offering us solutions. We highly recommend them to anyone in need of IT support.

George French, Cabinet Max Corporation

2016-07-05T16:54:44+00:00

George French, Cabinet Max Corporation

Cabinet Max has been using Scott Stephan and his team at ImproveYourIT for all of our IT support for the last two years. Whether we have immediate problems or just general questions, they have always been quick to respond and extremely knowledgeable in offering us solutions. We highly recommend them to anyone in need of IT support.
ImproveYourIT.com is always there when we need them. They are very prompt and accommodate to any of our needs, whether it be IT support or account management and billing. We have never been disappointed and our IT infrastructure is more reliable than it ever has been. I would highly recommend their services.

Scott Gelo, Art & Negative Graphics

2016-07-05T16:55:55+00:00

Scott Gelo, Art & Negative Graphics

ImproveYourIT.com is always there when we need them. They are very prompt and accommodate to any of our needs, whether it be IT support or account management and billing. We have never been disappointed and our IT infrastructure is more reliable than it ever has been. I would highly recommend their services.
When we first contacted Scott and his team at Improve Your IT in 2013, our server was a mess. At this point we had bad experiences with three other IT companies. Scott came onsite with us to go over options to get us back on track. We have since converted to virtual servers hosted and maintained by Improve Your IT. Everything is running smoother than it ever has! If we experience any type of glitch or have any questions, they are very quick to respond, even after hours! We are very pleased with their services and relieved to finally be in good hands.

Brittany R., Roland Slate Service Company

2016-07-05T16:52:19+00:00

Brittany R., Roland Slate Service Company

When we first contacted Scott and his team at Improve Your IT in 2013, our server was a mess. At this point we had bad experiences with three other IT companies. Scott came onsite with us to go over options to get us back on track. We have since converted to virtual servers hosted and maintained by Improve Your IT. Everything is running smoother than it ever has! If we experience any type of glitch or have any questions, they are very quick to respond, even after hours! We are very pleased with their services and relieved to finally be in good hands.
ImproveYourIT is without question, the most responsive IT company that I have worked with in the last 15 years. When we were looking to change IT companies and I met Scott, I knew immediately that I could trust his judgment. He helped to completely revamp our IT system from replacing computers, transitioning to cloud computing, revamping our server and back-up system, and No matter how complex the issue, he always gives understandable information so I felt confident in making decisions about purchases, repairs, and approach to our technology solutions. Service is prompt, flexible, and efficient. Without reservation, I'd recommend ImproveYourIT for YOUR IT solutions!

Carol Quirk, Maryland Coalition for Inclusive Education

2016-07-05T16:56:28+00:00

Carol Quirk, Maryland Coalition for Inclusive Education

ImproveYourIT is without question, the most responsive IT company that I have worked with in the last 15 years. When we were looking to change IT companies and I met Scott, I knew immediately that I could trust his judgment. He helped to completely revamp our IT system from replacing computers, transitioning to cloud computing, revamping our server and back-up system, and No matter how complex the issue, he always gives understandable information so I felt confident in making decisions about purchases, repairs, and approach to our technology solutions. Service is prompt, flexible, and efficient. Without reservation, I'd recommend ImproveYourIT for YOUR IT solutions!
Since 2009, ManagedCIO has been providing IT on-site support for us. The team has comprised of highly skilled IT professionals with user satisfaction as the top priority. The services that ManagedCIO team has provided range from desktop/laptop/mobile support to virtual server administration and maintenance; from specific commercial applications support to SQL database and network management. We have been very satisfied with their services and are looking forward to their continuing support in the future.

Dongming Zhang, Johns Hopkins Welch Medical Library

2016-07-05T16:51:17+00:00

Dongming Zhang, Johns Hopkins Welch Medical Library

Since 2009, ManagedCIO has been providing IT on-site support for us. The team has comprised of highly skilled IT professionals with user satisfaction as the top priority. The services that ManagedCIO team has provided range from desktop/laptop/mobile support to virtual server administration and maintenance; from specific commercial applications support to SQL database and network management. We have been very satisfied with their services and are looking forward to their continuing support in the future.

Technology Partners

hp

dell

cisco

 

sonicwall
aruba